The year 2023 was a pivotal year for artificial intelligence (AI), with groundbreaking advancements in healthcare and beyond. In the healthcare sector, AI’s capabilities have expanded from AI-driven physiotherapy and fitness to AI-powered teledentistry, demonstrating its versatility in various healthcare domains. AI-powered big data and predictive health analytics have enabled early disease detection, while machine learning based health diagnostics have helped to reduce human errors.

As AI’s sophistication continues to evolve to mimic human capabilities, we can expect its applications to proliferate in the healthcare sector in 2024. AI’s potential to enhance healthcare efficiency and improve employee wellness is immense. By optimising resource allocation and providing personalised care, AI can transform healthcare delivery, improve patient outcomes and reduce costs.

What AI trends can we expect to see in the employee wellness industry in 2024?

AI-driven personalised wellness programmes

AI is revolutionising employee wellness through personalised programmes. In 2023, a shift from one-size-fits-all to tailored solutions emerged. Companies like DocHQ leverage AI algorithms to craft personalised physio and fitness plans, enhancing care quality and streamlining processes. This trend is expected to continue to grow  in 2024. Advanced applications may include AI analysing employees’ DNA for disease diagnosis and treatment and creating personalised medicines. Moreover, AI can design personalised nutrition and stress management plans, ensuring targeted interventions based on individual needs and lifestyle factors.

AI-driven virtual care and remote monitoring

The Covid-19 pandemic accelerated the adoption of telehealth and remote monitoring, and AI is playing a pivotal role in this trend. In 2023, significant strides were made in AI-driven remote patient tracking systems, benefiting various medical domains such as physiotherapy, dentistry, mental health support and so on. More adoption and data training expected in 2024 will enhance accuracy, enabling healthcare providers to offer more efficient care, particularly for remote employees or those in isolated areas. This reduces unnecessary in-person visits, improves access to care and lowers healthcare costs.

AI-powered virtual health assistant for symptom checking and triage

AI-powered chatbots are increasingly valuable tools for employee wellness. In 2024, advancements may enable chatbots to triage patients, examining past health records to determine the urgency of seeing a doctor. These 24/7 accessible chatbots will empower employees to check symptoms, schedule appointments and receive health guidance.

Preclinical and investigational analysis

Innovations in 2024 may include image analysis for preclinical and investigational purposes. Patients submit pictures of symptoms for analysis, addressing the limitation of physical examinations in telemedicine. Behavioural health support might also benefit, identifying individuals at risk of developing mental health conditions and connecting them with appropriate resources.

Predictive analytics to improve health screening

More and more companies are offering at-home health test vouchers and health screenings as part of their employee benefits programmes. The integration of AI with at-home health testing solutions is anticipated in 2024. Predictive analytics will identify patterns and risk factors in employee health data, prompting necessary health tests or screenings. Combined with AI-driven patient monitoring, this approach can guide lifestyle changes based on verified health test results, influencing health insurance plans tailored to an employee’s medical history.

Engagement and participation in wellness programmes

Beyond traditional feedback forms, data from tracking will assess the effectiveness of wellness programmes. AI will use this data to create engaging and personalised programmes, incorporating gamification elements, personalised rewards, and real-time feedback to boost employee engagement and adherence.

Integration with workplace health and safety Initiatives

In 2024, AI will integrate with workplace health and safety initiatives to identify and address potential hazards affecting employee health. AI can proactively prevent workplace injuries and illnesses by analysing data from wearable devices and sensors. Moreover, AI algorithms analysing employee health data can predict the spread of disease, aiding targeted prevention efforts.

At DocHQ, we eagerly anticipate and support the developments in the employee wellness space in 2024, providing employers with innovative tools to enhance the health and wellbeing of their workforce.